ROCS Services

ROCS’ services cover our clients’ needs.  We have the experience and training internally and in collaboration with trusted industry partners to help you with anything you may need for your clinical research program development, task support, staffing, process improvement, training, quality, compliance, and related solutions.  All work and interim staffing projects are managed by experienced, professional services directors from ROCS’ leadership team.  If you don’t see the service you’re seeking listed in ROCS’ service lines below, please contact us:

Research – Ongoing full spectrum clinical trial site management support or designated clinical research site management services, so you can right-size the support you need and focus on conducting your trials for your patients.

  • SOPs
  • Clinical trial identification
  • Fair market value research rate development
  • Coverage analysis and budget development
  • Contracts and budget negotiation
  • Regulatory submission
  • Study coordination support
  • Quality control and monitoring
  • Research services relationship management
  • Research finance and billing management

Operations – Program development, process improvement, and interim staffing for your research administration, research clinical operations, and research revenue cycle/billing to help you achieve effectiveness, efficiency, compliance and sustainability:

  • New program development
  • Existing program current state mapping and process improvement
  • Policy and procedure development
  • Training and education
  • Interim staffing and support
  • Research administration services
  • Fair market value research rate development
  • Coverage analysis and budget development
  • Contract/budget negotiations
  • Enterprise EHR/systems set-up for study-related communications
  • Study financial management
  • Regulatory submissions
  • Clinical operations
  • Research revenue cycle
  • Research-related charge review and audit
  • Research billing
  • Research-related denials and A/R
  • Study financial management

 Compliance – Research compliance program development and support for research billing compliance and other research compliance issues


  • Research compliance program development
  • Research compliance risk assessment
  • Research compliance audits and investigations
  • Research billing compliance audits and investigations
  • FDA audit support
  • Policies/procedures
  • Training and education

 Solutions – Innovative solutions for efficient, catalytic enterprise-wide engagement and evidence-based critical decision-making


  • Cloud-based enterprise-wide engagement of critical stakeholders and staff to ignite conversations and make evidence-based decisions without group think, peer pressure and bias, and without the hurdles of calendaring people working in different geographical locations or schedules
  • Subject matter expertise to inform selection or development of research-related records and data management systems